Jump to content


Photo

Geek Squad or Staples?


  • Please log in to reply
7 replies to this topic

#1 Xog

Xog

    Poster of the Century

  • »VIP
  • 983 posts
  • Zone:Trench Wars
  • Squad:Anti-Scrub

Posted 08 September 2010 - 03:15 PM

My girlfriend's laptop has been sitting on my floor for the past year now, it can run perfectly fine and it's actually a pretty nice setup, but the video card was knocked loose somehow and sometimes the screen will turn black (not shut off) - you can literally press down on the place where the video card is and have video come back to the screen. She just needs someone to open it up and put it back in place, and being the puzzle this task most likely is (horror stories from taking mine apart) I've suggested she just bring it to Geek Squad. But she wants to bring it to Staples. I didn't even know Staples did this stuff.

So, in your opinion, Geek Squad or Staples?
Subscribe! http://www.youtube.com/LooneyBandito Follow! http://www.twitter.com/LooneyBandito

#2 L.C.

L.C.
  • Member
  • 2,323 posts
  • Zone:BlueT Jackpot SVS
  • Squad:Zoners SVS

Posted 08 September 2010 - 03:24 PM

These are my theories:
1) Loose wires that connect between LCD and motherboard (either power or VGA)
2) Bad GPU/onboard graphics chip

Laptops don't exactly have video "cards." So if pressing down on a part of it helps resolve the problem, either it's contact issues between a capacitor/chip (and you're lucky that it isn't a critical contact for the upkeep of the whole system), or contact issues with wires (could be that a related set of wires have come partially loose from the plug-in socket, or that the wires themselves are needing replacement/repair).

It could also be that the wires powering the LCD have contact/plug/wire-integrity issues.

If the laptop has warranty, I would do it through warranty (if I were you). If it doesn't, I would take it apart (not if I were you :tongue:) and check out what the diddly is going on around the part you press to "fix" the symptom. But if you can't find someone that would be confident enough in what they're doing when disassembling laptops and such (like me), then you'd be better off taking it to a computer shop.

If you take it to Geek Squid or Staples, you might be taking a risk to the incompetent lunatics that will deal with your laptops.

Also, look up the horror stories and positive stories on both Geek Squad and Staples: http://consumerist.com/

BlueT Network Administrator
SSCV Network Administrator
Jackpot SVS System Operator
Posted Image
Posted Image


#3 Xog

Xog

    Poster of the Century

  • »VIP
  • 983 posts
  • Zone:Trench Wars
  • Squad:Anti-Scrub

Posted 08 September 2010 - 03:32 PM

thanks for the tips, i'll make sure she deletes all of our porn before bringing it to them. :tongue:
Subscribe! http://www.youtube.com/LooneyBandito Follow! http://www.twitter.com/LooneyBandito

#4 Xog

Xog

    Poster of the Century

  • »VIP
  • 983 posts
  • Zone:Trench Wars
  • Squad:Anti-Scrub

Posted 08 September 2010 - 03:49 PM

I just went to their page and it said:

"ou do not need a Best Buy or Geek Squad Service Plan to take advantage of our in-store repair services, and we can even repair most items that were not purchased at Best Buy. Software repair pricing starts at $199.99. Hardware repair/upgrades start at $29.99."

Well, since I don't need any software installed, looks like it's just going to be $29.99. Let's just hope they don't decide to install Windows Vista out of "policy" and then charge me $200 for software service, then $100 for the OS, and then $30 for the video card like I've seen in some of those horror stories. Lol.

considering this job would probably take me 4 hours, the $30 is well worth it.
Subscribe! http://www.youtube.com/LooneyBandito Follow! http://www.twitter.com/LooneyBandito

#5 L.C.

L.C.
  • Member
  • 2,323 posts
  • Zone:BlueT Jackpot SVS
  • Squad:Zoners SVS

Posted 08 September 2010 - 04:14 PM

Just be prepared to dish out (my prediction) somewhere between $100 and $200. ANY BETS?

BlueT Network Administrator
SSCV Network Administrator
Jackpot SVS System Operator
Posted Image
Posted Image


#6 Lynx

Lynx
  • »VIP
  • 2,405 posts

Posted 08 September 2010 - 09:13 PM

Be a man. Do it yourself. :tongue:

#7 Dav

Dav
  • Administrator
  • 5,629 posts
  • Zone:Hyperspace

Posted 09 September 2010 - 01:40 AM

fixing laptops is nothing short of a pain in the ass. If its a blown part you might be able to buy one on ebay but it won't be cheap.

Note the "start at 29.99" as everything in a laptop is propitiatory odds are any major components will be costly.

Any way to get a quote before they do the work?

SSCC Desert Storm Owner
SSforum Admin


#8 L.C.

L.C.
  • Member
  • 2,323 posts
  • Zone:BlueT Jackpot SVS
  • Squad:Zoners SVS

Posted 09 September 2010 - 09:31 AM

Well I fixed my LCD problem by disassembling and reassembling my laptop, so..



http://www.joyunboun...446-24u-laptop/

If I had to, I would go as far as resoldering stuff, or even baking teh laptop motherboard.

BlueT Network Administrator
SSCV Network Administrator
Jackpot SVS System Operator
Posted Image
Posted Image





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users